Services
Our services
Every service is delivered remotely. We prepare, you approve and sign. Your building, your control — without the paperwork.
Annual block administration
The core service. We take ownership of your block's entire statutory calendar — every document, every deadline, all year. Directors receive clear instructions at each stage: review, sign, send. That's the extent of your paperwork burden.
What's covered
- Service charge demands — prescribed wording, summaries of rights, correct notice periods
- Annual service charge statement — prepared from your records for director approval and issue to leaseholders
- Companies House confirmation statement and register of members
- Insurance renewal — documents circulated, renewal coordinated with your broker
- Fire risk assessment tracking — actions logged, deadlines flagged
- Compliance calendar — every obligation tracked 12 months ahead
- Evidence vault — every document dated, filed, and retrievable
- No call centres. No ticket numbers. Someone who knows your building
What it costs
From £140 per flat per year — minimum 12-month contract.
A 10-flat block pays from £1,400/yr versus £2,500+ with a managing agent. Your exact fee is confirmed at the free compliance review.
Sales pack — LPE1
When a flat in a self-managed block is sold, the seller's solicitor needs a management information pack — the LPE1. In a block with no managing agent, that request lands on a volunteer director with no system for answering it. Sales stall. Buyers get nervous. Completions slip.
We produce a complete, accurate LPE1 pack from your block's records — service charge history, insurance details, company information, outstanding notices — delivered within five working days.
What's included
- Completed LPE1 form with all required information
- Three years of service charge accounts and budget
- Buildings insurance schedule and confirmation
- Details of any Section 20 consultations in progress
- Companies House information and confirmation of good standing
- Fire risk assessment summary
- Any known disputes or arrears
Why it matters
An incomplete or inaccurate pack can delay or derail a sale. Buyers' solicitors routinely raise enquiries on gaps — each round of enquiries adds days. A clean pack produced by a systematic process reduces that risk and gives the buyer's solicitor confidence in the block's management.
What it costs
From £395 — delivered within 5 working days.
Available to blocks on an annual plan and to self-managed blocks without a Blockdesk subscription. Subscribed blocks: packs are faster and cheaper because your records are already held and maintained.
Section 20 consultation
Before a self-managed block can spend more than £250 per flat on any single item of work — roof repairs, redecoration, lift replacement, new entry system — the law requires a formal consultation with all leaseholders. Miss a stage, serve a notice incorrectly, or fail to observe the deadlines, and the block can only recover £250 per leaseholder toward the cost, regardless of how much was spent.
On a £60,000 roof with eight leaseholders, that cap means directors explaining a £58,000 shortfall to their neighbours. We run the entire consultation so that doesn't happen.
How it works
- Notice of Intention — served to all leaseholders and any recognised tenants' association, with the correct prescribed content and observation period (30 days).
- Nomination period — leaseholders may nominate contractors; we log and respond to observations within the statutory period.
- Notice of Proposal — served with at least two estimates (or one if leaseholders nominated a contractor), with a further 30-day observation period.
- Observations handled — written responses to any leaseholder observations within the required period.
- Notice of Reasons (if applicable) — where the chosen contractor was not the cheapest, we prepare the required written reasons.
- Evidence pack — complete dated record of every notice, observation and response, preserved in your evidence vault.
What it costs
From £850 — fixed fee per project.
Fee varies by block size and project complexity. We confirm your exact fee before starting. Available to subscribed blocks and to blocks without an annual plan.
Additional services
Available to blocks on an annual plan and, where noted, to self-managed blocks without a subscription.
Share / membership register transfer
When a flat is sold, the RMC share or membership must transfer to the new owner and the register updated. We handle the transfer documentation, update the register, and issue the new share certificate or membership confirmation.
Registered office + company secretary
Your RMC is a real company and must have a registered office address and, optionally, a named company secretary. We provide both — your statutory correspondence comes to us, we handle it and forward anything requiring director action.
Arrears letter sequence
A leaseholder has stopped paying service charges. Directors hate chasing their neighbours. We prepare a formal sequence — reminder, formal demand, letter before action — correctly worded, correctly timed, with a clear audit trail. Cases requiring legal proceedings are referred to a partner solicitor.
AGM facilitation
We prepare the agenda, circulate papers, chair the meeting (by video), and produce the minutes. Directors get a properly run annual meeting without the awkwardness of one neighbour chairing another.
Lease extension coordination
Leaseholders seeking to extend their lease under the statutory route need a valuer and a solicitor. We coordinate both — recommending specialists, managing the process timeline, and keeping directors informed at each stage.
From £300 per case — plus specialist fees
Compliance orchestration
Fire risk assessments. Communal electrical inspections (EICR). Legionella assessments. Lift inspections. We maintain your inspection schedule, book vetted specialists when assessments are due, and log the results in your evidence vault. You never miss a renewal or have to find a contractor under pressure.
Not sure which services you need?
Start with the free compliance review. Thirty minutes — we go through your block's current position, identify any gaps, and tell you exactly what it would take to get and stay compliant. No obligation.